Frequently Asked Questions

 

Can I have a one off clean?


​We make provision for both regular routine cleans, and one off cleans.




How do I receive a quote?


It's very easy, fill out the contact form on our Contact Us page, we'll get back to you within 24 hours to arrange a no obligation visit or give you a guideline price right there over the phone or via email.




Do you clean interior windows?


Commercial Cleaning - yes. Resindential Cleaning - Unfortunately, no, we do not currently clean interior windows. However we do strive to clean your exterior windows to the highest possible level.




What payment methods do you accept?


We are able to accept Bank transfers, DD (Direct Debit) payments, Cheques and Cash in hand.




How much do you charge?


Our prices start from £7 per visit for regular cleaning (once every 4 or 8 weeks). We would have to view your property to give an accurate pricing.




Can I skip an appointment if it's not convenient?


It is not possible to negotiate when we are able to complete each individual job, however we do understand there will be times when it is not always feasible to clean your property, e.g.; away on holiday, house refurbishments such as scaffolding etc. As long as we are informed prior to your next cleaning date we will always attempt to accommodate such requests.




What are your working hours?


We may visit between 08:00 – 18:00 Monday to Friday, including Bank Holidays. We do not work Sunday's unless we have made a special arrangement with an individual customer.




How will you notify me of upcoming appointments?


We will email or send an SMS text message to you a week in advance giving you the next appointment date, and a time-slot should you require one.




​I need my rear windows cleaned, but I live in a terraced property and am out during the daytime. How will you gain rear-access?


Due to the nature of the business it would be preferable if we can make an arrangement with both parties as to how this will be rectified on an individual basis. Our employees are equipped with ladders, however due to health & safety issues if this mode is deemed unfeasible we will not be able to clean the rear until further notice. If we arrive and cannot gain rear-access we will clean your front windows.




I don’t want my windows cleaned every 4,6 or 8 weeks. Can you do a different frequency?


We are only able to visit houses and flats every 4,6 or 8 weeks as partof our scheduled residential cleaning service.




What happens if it rains, do, you still clean windows?


Yes we still do, our cleaning services operate all year round. Thus there may be times when we are required to clean during some unflattering weather.




Can you clean the windows above my conservatory or extension?


Yes we can normally clean hard to reach windows safely from the ground. If we can see the window we can usually clean it.




What areas do we cover


Residential Window Cleaning Harrow, Ruislip, Uxbridge, Northolt, Greenford, Southall, Ealing, Perivale, Hayes, Yeading, Hillingdon, Rickmansworth, Stanmore​, Northfields, Chiswick, Park Royal, Norwood Green, West Drayton​ and Edgware Commercial Window Cleaning Greater London and Middlesex





Quick Links

Expurgo Clean

info@expurgoclean.co.uk

07840442226

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